Heath Farm House Care Centre
Norwich Road, Little Plumstead, Norwich, NR13 5JG
East · Norfolk · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-07-02 | Inadequate | new | Unrated→Inadequate | Heath Farm House Care Centre received an Inadequate rating because there were widespread and significant shortfalls in safety, leadership, and governance. Multiple serious concerns were identified including inadequate staffing levels, failure to properly assess and manage risks, safeguarding incidents not reported to authorities, poor infection control measures during a pandemic, and ineffective quality monitoring systems that failed to identify these problems. |
| 2020-01-11 | Unrated | Unrated→Unrated | — | |
| 2017-01-17 | Unrated | Unrated→Unrated | — | |
| 2014-08-07 | Unrated | Unrated→Unrated | — | |
| 2013-08-03 | Unrated | Unrated→Unrated | — | |
| 2012-09-06 | Unrated | Unrated→Unrated | — |