Grove Domiciliary Care

192 West Street, Fareham, PO16 0HF

South East · Hampshire · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2017-04-19InadequatenewUnratedInadequateGrove Domiciliary Care received an Inadequate rating because the service failed to make required improvements following previous warning notices. Despite being told to comply by December 2016, the provider continued to have insufficient staffing causing missed and late visits, failed to manage medicines safely with gaps in records and incorrect dosing, did not complete proper recruitment checks before staff started work, and inadequately investigated safeguarding concerns. Leadership was weak and quality assurance systems were ineffective.
2017-02-04UnratedUnratedUnrated
2015-07-02UnratedUnratedUnrated
2013-12-11UnratedUnratedUnrated
2013-01-23UnratedUnratedUnrated
2012-02-21UnratedUnratedUnrated
2011-06-20UnratedUnratedUnrated