The Oaks Care Home

432 Birmingham Road, Marlbrook, Bromsgrove, B61 0HL

West Midlands · Worcestershire · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2019-10-17InadequatenewUnratedInadequateThe Oaks Care Home received an Inadequate rating because it failed to provide safe, effective, or caring services across all five key questions. There were serious breaches in safeguarding with inadequate supervision, abuse not being properly recognised or reported, unsafe medication management, poor infection control, insufficient staffing, and a culture where people's dignity and needs were consistently neglected. Leadership was wholly inadequate with the provider and manager failing to address systemic failures despite receiving multiple complaints.
2018-07-19UnratedUnratedUnrated
2018-01-23UnratedUnratedUnrated
2016-11-24UnratedUnratedUnrated
2016-04-20UnratedUnratedUnrated
2014-03-06UnratedUnratedUnrated
2014-03-05UnratedUnratedUnrated
2013-03-21UnratedUnratedUnrated
2012-04-20UnratedUnratedUnrated