Exeter

Exeter Business Centre, 39 Marsh Green Road, West, Marsh Barton, Exeter, EX2 8PN

South West · Devon · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2017-05-18InadequatenewUnratedInadequateThe service received an 'Inadequate' rating because it failed fundamentally across all key areas of care delivery. Most critically, on the day of inspection the location manager and entire staff team ceased providing care without notice, abandoning vulnerable people mid-morning. Additionally, the registered provider demonstrated no knowledge of operations, staff, or clients, creating severe safeguarding and governance failures with no quality assurance systems in place.
2015-09-21UnratedUnratedUnrated
2014-02-06UnratedUnratedUnrated
2013-04-20UnratedUnratedUnrated
2011-05-13UnratedUnratedUnrated