Short Notice Care Services

The Hollies, Chester Road, Whitchurch, SY13 1LZ

West Midlands · Shropshire · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Good
Well-led
Inadequate
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2021-10-22InadequatenewUnratedInadequateThe service received an Inadequate rating due to widespread failures in governance and safety management. The registered manager departed in December 2020 without timely management replacement, resulting in inadequate monitoring, medicine administration errors, and insufficient risk documentation. Despite staff commitment and positive feedback from people using the service, systemic leadership failures and lack of provider oversight meant people were at risk of harm.
2019-04-13UnratedUnratedUnrated
2016-06-14UnratedUnratedUnrated
2013-11-06UnratedUnratedUnrated
2013-04-24UnratedUnratedUnrated
2012-10-26UnratedUnratedUnrated
2011-09-28UnratedUnratedUnrated