Norfolk Villa Residential Home
45 Alma Road, Pennycomequick, Plymouth, PL3 4HE
South West · Plymouth · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-06-20 | Inadequate | new | Unrated→Inadequate | Norfolk Villa received an Inadequate rating because it failed to ensure people's safety through inadequate risk assessments for significant health needs, ineffective infection control monitoring, and unsafe management of the environment. Additionally, the provider and manager did not effectively learn from or act upon previous inspection findings, demonstrating poor leadership and governance. |
| 2018-03-22 | Unrated | Unrated→Unrated | — | |
| 2016-12-23 | Unrated | Unrated→Unrated | — | |
| 2016-05-27 | Unrated | Unrated→Unrated | — | |
| 2015-11-16 | Unrated | Unrated→Unrated | — | |
| 2014-05-08 | Unrated | Unrated→Unrated | — | |
| 2014-01-28 | Unrated | Unrated→Unrated | — | |
| 2013-09-11 | Unrated | Unrated→Unrated | — | |
| 2013-04-12 | Unrated | Unrated→Unrated | — | |
| 2012-01-23 | Unrated | Unrated→Unrated | — | |
| 2012-01-13 | Unrated | Unrated→Unrated | — |