Civicare Midlands Ltd

91 High Road, Lanehead, Willenhall, WV12 4JN

West Midlands · Walsall · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2017-05-13InadequatenewUnratedInadequateCivicare Midlands Ltd received an Inadequate rating because it failed to protect people from abuse and unsafe recruitment practices, and lacked effective leadership and quality assurance systems. Although some improvements were made in care planning and staffing consistency since the previous inspection, significant breaches remained around safeguarding, staff recruitment, consent and Mental Capacity Act compliance, and the provider demonstrated a fundamental lack of understanding of their legal responsibilities.
2016-08-17UnratedUnratedUnrated
2015-12-03UnratedUnratedUnrated
2014-03-18UnratedUnratedUnrated
2014-02-13UnratedUnratedUnrated
2013-01-15UnratedUnratedUnrated
2012-06-11UnratedUnratedUnrated
2011-11-28UnratedUnratedUnrated
2011-07-25UnratedUnratedUnrated