Connors House
Craddock Road, Canterbury, CT1 1YP
South East · Kent · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-01-19 | Inadequate | new | Unrated→Inadequate | Connors House received an Inadequate rating because the provider failed to maintain adequate systems to ensure people's safety, with significant gaps in risk assessment, medicines management, and record-keeping. Leadership and governance were ineffective, with poor monitoring and audit systems that failed to identify or address serious concerns. Whilst people and relatives reported positive experiences with day-to-day care, the underlying infrastructure to deliver safe, consistent care was fundamentally broken. |
| 2022-03-03 | Unrated | Unrated→Unrated | — | |
| 2019-04-27 | Unrated | Unrated→Unrated | — | |
| 2018-04-12 | Unrated | Unrated→Unrated | — | |
| 2016-11-29 | Unrated | Unrated→Unrated | — | |
| 2014-03-04 | Unrated | Unrated→Unrated | — | |
| 2013-01-30 | Unrated | Unrated→Unrated | — | |
| 2011-05-09 | Unrated | Unrated→Unrated | — |