The Willows Care Home

7 Court Road, Sand Bay, Weston Super Mare, BS22 9UT

South West · North Somerset · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Inadequate
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-05-20InadequatenewUnratedInadequateThe Willows Care Home was rated Inadequate because it had multiple serious breaches of health and social care regulations, including unsafe medicine management, inadequate safeguarding procedures, poor record-keeping, insufficient staff training, and failure to meet people's nutritional needs. Despite previous inspection warnings and improvement notices, the home had not resolved these fundamental concerns, leaving people at risk of harm.
2016-05-19UnratedUnratedUnrated
2015-10-07UnratedUnratedUnrated
2015-03-06UnratedUnratedUnrated
2014-09-18UnratedUnratedUnrated
2013-12-20UnratedUnratedUnrated
2013-02-22UnratedUnratedUnrated
2011-07-21UnratedUnratedUnrated
The Willows Care Home — CQC Monitor