Hamilton House & Mews

The Street, Catfield, Near Stalham, NR29 5BE

East · Norfolk · nursing

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2015-10-09InadequatenewUnratedInadequateHamilton House & Mews received an Inadequate rating across all five key questions because the provider failed to meet eight major regulations. Critical failures included severe understaffing that prevented people receiving care safely, ineffective medication management with poor record-keeping, inadequate staff recruitment procedures, insufficient staff training and development, and a lack of effective leadership and governance to monitor and improve the service.
2015-03-10UnratedUnratedUnrated
2014-11-07UnratedUnratedUnrated
2013-10-30UnratedUnratedUnrated
2013-10-01UnratedUnratedUnrated
2012-12-04UnratedUnratedUnrated
2012-09-06UnratedUnratedUnrated
2012-03-10UnratedUnratedUnrated
2011-08-24UnratedUnratedUnrated
Hamilton House & Mews — CQC Monitor