The Hollies
11 St Catherines Road, Broxbourne, EN10 7LG
East · Hertfordshire · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-11-11 | Inadequate | new | Unrated→Inadequate | The Hollies received an Inadequate rating because it failed to keep people safe, provide effective care, or operate with adequate leadership. Critical failures included unsafe medicines management, poor infection control with filthy premises, inadequate staffing, unsafe environment with trip hazards and fire safety breaches, and task-led care with limited choice and dignity. Despite previous inspection findings and warnings from external agencies, the provider failed to make necessary improvements. |
| 2021-02-06 | Unrated | Unrated→Unrated | — | |
| 2019-06-12 | Unrated | Unrated→Unrated | — | |
| 2016-12-13 | Unrated | Unrated→Unrated | — | |
| 2016-06-22 | Unrated | Unrated→Unrated | — | |
| 2014-08-07 | Unrated | Unrated→Unrated | — | |
| 2013-12-05 | Unrated | Unrated→Unrated | — | |
| 2013-01-30 | Unrated | Unrated→Unrated | — | |
| 2012-10-09 | Unrated | Unrated→Unrated | — |