The Mount Residential Home
The Mount, Heydon Road, Aylsham, Norwich, NR11 6QT
East · Norfolk · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-07-18 | Inadequate | new | Unrated→Inadequate | The Mount received an Inadequate rating across all five key questions because the home failed to protect residents from abuse and harm, did not provide person-centred care, and had widespread breaches of health and safety regulations. The absence of a registered manager since June 2022, combined with poor oversight, inadequate staff training, and a deteriorating physical environment, created serious risks to residents' safety and wellbeing. |
| 2019-07-12 | Unrated | Unrated→Unrated | — | |
| 2018-06-09 | Unrated | Unrated→Unrated | — | |
| 2017-08-31 | Unrated | Unrated→Unrated | — | |
| 2016-10-01 | Unrated | Unrated→Unrated | — | |
| 2014-05-09 | Unrated | Unrated→Unrated | — | |
| 2013-11-13 | Unrated | Unrated→Unrated | — | |
| 2013-01-31 | Unrated | Unrated→Unrated | — | |
| 2011-11-06 | Unrated | Unrated→Unrated | — |