Heightlea
Old Falmouth Road, Truro, TR1 2HN
South West · Cornwall · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-10-15 | Inadequate | new | Unrated→Inadequate | Heightlea received an Inadequate rating because it failed to ensure people's safety, provide adequate staffing levels, protect people from financial abuse, and deliver person-centred care. The service had not made sufficient improvements from previous inspections and continued to breach multiple regulations regarding safe care, staffing, safeguarding, and governance. |
| 2022-02-19 | Unrated | Unrated→Unrated | — | |
| 2022-02-15 | Unrated | Unrated→Unrated | — | |
| 2018-05-05 | Unrated | Unrated→Unrated | — | |
| 2017-07-29 | Unrated | Unrated→Unrated | — | |
| 2016-02-11 | Unrated | Unrated→Unrated | — | |
| 2013-12-24 | Unrated | Unrated→Unrated | — | |
| 2013-07-23 | Unrated | Unrated→Unrated | — |