Care Hearted Oxfordshire Office
6 South Bar Street, Banbury, OX16 9AA
South East · Oxfordshire · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-11-03 | Inadequate | new | Unrated→Inadequate | Care Hearted Oxfordshire Office received an 'Inadequate' rating because it failed to protect people from serious risks of harm through inadequate risk assessments, unsafe medicines management, and poor staff recruitment practices. Leadership and governance were wholly ineffective, with audits failing to identify critical safeguarding concerns and required notifications not being submitted to the CQC as legally required. |