Greenhill Residential Home

Priscott Way, Kingsteignton, Newton Abbot, TQ12 3QT

South West · Devon · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2017-12-06InadequatenewUnratedInadequateGreenhill Residential Home received an Inadequate rating across all five key questions because there were insufficient staff to meet residents' needs safely, care was task-focused rather than person-centred, and management failed to recognise or act on serious concerns raised by staff and professionals. The home had previously been in special measures following a 2015 inspection, but improvements made by January 2016 were not sustained, and by October 2017 the service had deteriorated significantly across all areas.
2016-03-03UnratedUnratedUnrated
2015-08-07UnratedUnratedUnrated
2015-04-29UnratedUnratedUnrated
2015-04-29UnratedUnratedUnrated
2013-12-25UnratedUnratedUnrated
2013-01-23UnratedUnratedUnrated