Optima Care Limited - 37 Spenser Road
37 Spenser Road, Herne Bay, CT6 5QP
South East · Kent · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-10-27 | Inadequate | new | Unrated→Inadequate | The location received an Inadequate rating because it failed to protect people from abuse and neglect, had insufficient and inadequately trained staff, did not manage medicines safely, and lacked robust leadership and governance. Despite previous inspection findings and improvement plans, the provider made no meaningful changes, resulting in CQC cancelling the registration and moving all residents to alternative placements. |
| 2021-10-27 | Unrated | Unrated→Unrated | — | |
| 2021-01-14 | Unrated | Unrated→Unrated | — | |
| 2019-07-04 | Unrated | Unrated→Unrated | — | |
| 2017-06-27 | Unrated | Unrated→Unrated | — | |
| 2016-12-13 | Unrated | Unrated→Unrated | — | |
| 2014-01-24 | Unrated | Unrated→Unrated | — | |
| 2013-01-31 | Unrated | Unrated→Unrated | — | |
| 2012-01-03 | Unrated | Unrated→Unrated | — |