Optima Care Limited - 34 Lancaster Gardens

34 Lancaster Gardens, Beltinge, Herne Bay, CT6 6PU

South East · Kent · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2015-07-13InadequatenewUnratedInadequateThe service received an Inadequate rating because it failed to keep people safe, provide effective care, or maintain proper leadership. Critical breaches included unrecognized risks, inappropriate use of restraint, staff lacking essential training and supervision, outdated care plans that were inconsistently followed, and absence of a registered manager for over three years. The provider had not addressed serious safeguarding concerns or implemented previous inspection recommendations.
2014-09-20UnratedUnratedUnrated
2014-07-30UnratedUnratedUnrated
2013-07-26UnratedUnratedUnrated
2012-11-16UnratedUnratedUnrated
2011-06-23UnratedUnratedUnrated