The Hollies

70 Canewdon Road, Westcliff On Sea, SS0 7NE

East · Southend-on-Sea · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2015-01-19InadequatenewUnratedInadequateThe Hollies received an Inadequate rating because it failed to maintain a safe environment, did not notify CQC of serious incidents and deprivation of liberty applications as legally required, and provided task-focused rather than personalised care. The provider's quality monitoring systems were ineffective and did not identify significant safeguarding and environmental concerns that posed risks to residents' wellbeing.
2013-11-30UnratedUnratedUnrated
2013-01-23UnratedUnratedUnrated
2011-12-12UnratedUnratedUnrated
The Hollies — CQC Monitor