Apex Prime Care - Alton

Unit 3, The Corner House, Amery Street, Alton, GU34 1HN

South East · Hampshire · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2018-12-19InadequatenewUnratedInadequateThe service received an Inadequate rating due to serious failures in leadership, staffing, and safeguarding that put people at risk of harm. Critical issues included insufficient staffing levels leading to missed and late calls, unsafe medicines management without proper records, lack of a registered manager, and failure to report concerns to safeguarding authorities.
2016-12-03UnratedUnratedUnrated
2014-10-03UnratedUnratedUnrated