Sun Court Nursing Home

1 Morris Street, Sheringham, NR26 8JX

East · Norfolk · nursing

Inadequate

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2024-02-16InadequatenewUnratedInadequateSun Court Nursing Home received an Inadequate rating because governance and leadership systems failed to identify and address serious safety concerns, staff lacked adequate training and competency (particularly newly recruited overseas staff with language barriers), care plans were inaccurate and inconsistent, and people's emotional and social needs were largely unmet with most remaining isolated in their rooms. The service was not responsive to individual needs, with insufficient staffing, inadequate risk assessments, and poor oversight of medication management.