MiHomecare - Wiltshire

Lowbourne House, Lowbourne, Melksham, SN12 7DZ

South West · Wiltshire · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2016-06-28InadequatenewUnratedInadequateMiHomecare - Wiltshire received an Inadequate rating because the agency failed to sustain improvements from previous inspections, with critical shortfalls in staffing, medicines management, staff training and supervision, and care planning. Widespread safety concerns existed due to insufficient staff causing missed visits, unsafe medicine administration, and inadequate risk management. Management systems were ineffective at identifying and addressing these serious shortfalls.
2015-12-01UnratedUnratedUnrated
2015-03-23UnratedUnratedUnrated