Family Care Agency
Unit 5, 3 Oswin Road, Leicester, LE3 1HR
East Midlands · Leicester · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Good
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-08-15 | Inadequate | new | Unrated→Inadequate | Family Care Agency received an Inadequate rating because people were at significant risk of harm due to poor risk management, ineffective safeguarding systems, and unsafe medicine practices. The service lacked effective quality assurance systems, staff were insufficiently trained for people's specific needs, and there was inadequate oversight of care delivery, resulting in breaches of regulations 12, 13, 17, and 18. |
| 2019-10-05 | Unrated | Unrated→Unrated | — | |
| 2019-04-16 | Unrated | Unrated→Unrated | — | |
| 2016-09-07 | Unrated | Unrated→Unrated | — |