Harcourt House
82 Canadian Avenue, Catford, London, SE6 3BP
London · Lewisham · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-06-01 | Inadequate | new | Unrated→Inadequate | Harcourt House received an Inadequate rating across all five key questions because the service failed to provide safe, effective, caring, responsive, or well-led care. Critical failures included the unlawful restriction of a patient's liberty through long-term room segregation, systematic failures in safeguarding and incident reporting, grossly inadequate infection control and hygiene, inadequate staffing levels, and complete absence of governance systems to monitor and improve care. The CQC cancelled the service's registration and the provider closed two weeks after inspection. |
| 2015-07-23 | Unrated | Unrated→Unrated | — | |
| 2015-05-16 | Unrated | Unrated→Unrated | — | |
| 2014-03-06 | Unrated | Unrated→Unrated | — | |
| 2013-01-12 | Unrated | Unrated→Unrated | — | |
| 2012-08-20 | Unrated | Unrated→Unrated | — |