Hail - Great North Road

68 Great North Road, East Finchley, London, N2 0NL

London · Haringey · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-02-10InadequatenewUnratedInadequateThe service received an Inadequate rating because it failed to ensure people's safety, particularly regarding medicines management and risk assessment, and did not provide person-centred care that respected people's choices and dignity. Leadership and governance were ineffective, with management oversight failing to drive improvements from the previous inspection, and the service did not demonstrate awareness of or commitment to the 'right support, right care, right culture' principles.
2022-04-27UnratedUnratedUnrated
2018-12-14UnratedUnratedUnrated
2017-11-29UnratedUnratedUnrated
2015-09-24UnratedUnratedUnrated
2015-05-20UnratedUnratedUnrated
2014-08-08UnratedUnratedUnrated
2013-11-27UnratedUnratedUnrated
2013-01-18UnratedUnratedUnrated
2012-04-05UnratedUnratedUnrated