Hales Group Limited - Peterborough

1 Bramhall Place, Storeys Bar Road, Peterborough, PE1 5YS

East · Peterborough · domiciliary

Good

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Good
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2017-07-29GoodnewUnratedGoodHales Group Limited - Peterborough was rated Good overall because it demonstrated effective, caring, responsive and well-led services with good governance. However, the Safe rating of Requires Improvement prevented a higher overall rating due to inconsistent staff punctuality, some people experiencing late care calls, and occasional failures to follow safe recruitment procedures.
2016-09-13UnratedUnratedUnrated
2015-10-22UnratedUnratedUnrated