Boundary House
Haveringland Road, Felthorpe, Norwich, NR10 4BZ
East · Norfolk · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-10-20 | Inadequate | new | Unrated→Inadequate | Boundary House received an Inadequate rating because it failed to ensure people's safety, with inadequate safeguarding systems, unassessed risks, and insufficient staffing. Leadership and governance were fundamentally broken, with no registered manager in post for over two years, poor quality oversight, and systems that did not support safe or person-centred care. Despite being in special measures since 2021, the provider made no meaningful improvements, leading CQC to cancel the registration. |
| 2021-12-22 | Unrated | Unrated→Unrated | — | |
| 2019-07-17 | Unrated | Unrated→Unrated | — | |
| 2016-12-24 | Unrated | Unrated→Unrated | — |