Mears Care Birmingham

Ariel House 471-481 Garretts Green Lane, Garretts Green, Birmingham, B33 0SG

West Midlands · Birmingham · domiciliary

Good

Key question ratings

Safe
Good
Caring
Good
Well-led
Requires improvement
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2016-11-03GoodnewUnratedGoodMears Care Birmingham received a Good overall rating because it provided safe, effective, caring and responsive domiciliary care with suitable staff recruitment, training and safeguarding procedures in place. However, the Well-led rating of Requires Improvement reflected concerns about inconsistent medicine management records, communication failures between office and clients, and quality monitoring systems that had not always identified areas needing improvement.