Highfield House

117 Rothesay Terrace, Bedlington, NE22 5PX

North East · Northumberland · nursing

Inadequate

Key question ratings

Safe
Inadequate
Caring
Good
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2016-10-15InadequatenewUnratedInadequateHighfield House received an Inadequate rating because it failed to maintain safe practices across multiple critical areas, including fire safety procedures, medicine management, accident review systems, and staff recruitment checks. Leadership and governance were severely deficient, with insufficient audits and oversight from the provider. Although staff demonstrated caring attitudes and people received appropriate health support, these strengths could not compensate for the fundamental safety and management failures.
2016-06-22UnratedUnratedUnrated