Norton Nurses Second Office
23c Horseshoe Park, Reading, RG8 7JW
South East · West Berkshire · domiciliary
Good
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-04-09 | Good | new | Unrated→Good | Norton Nurses Second Office was rated Good overall because it provided safe, effective, caring and responsive care with strong staff support and person-centred practices. However, the Well-led rating of Requires Improvement reflects gaps in record-keeping around decision-making, health condition management, and the failure to submit a required safeguarding notification to CQC, though the provider responded promptly to address these issues during the inspection. |