Carers FIRST

Unit 4, Michael Gill Building, Tolgate Lane, Rochester, ME2 4TG

South East · Medway · domiciliary

Good

Key question ratings

Safe
Good
Caring
Good
Well-led
Good
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2017-01-14GoodnewUnratedGoodCarers FIRST received a Good rating across all five key questions because it provided safe, effective, and caring domiciliary support with responsive services and strong leadership. The service demonstrated robust safeguarding processes, appropriate staffing levels, effective staff training and supervision, and genuine engagement with people and their families. The registered manager created an open and positive culture focused on continuous improvement.