Smart Homecare (Aylsham)

20 Pollard Road, Hainford, Norwich, NR10 3BE

East · Norfolk · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Inadequate
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2019-07-25InadequatenewUnratedInadequateSmart Homecare (Aylsham) was rated Inadequate because it failed to maintain safe systems for managing medicines, assessing and planning care, recruiting staff properly, and monitoring service quality. The provider had not implemented improvements from a previous inspection six months earlier, remaining in breach of multiple regulations across all key areas including safety, effectiveness, and leadership.
2018-09-26UnratedUnratedUnrated