Better Home Care

Broadway House, 149-151 St Neots Road, Hardwick, Cambridge, CB23 7QJ

East · Cambridgeshire · domiciliary

Good

Key question ratings

Safe
Good
Caring
Good
Well-led
Good
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2018-05-16GoodnewUnratedGoodBetter Home Care received a Good rating across all five key questions because it provides safe, effective, caring, responsive and well-led domiciliary care services. The organisation demonstrated strong safeguarding practices, effective risk management, sufficient staffing with appropriate training, and person-centred care delivery. The registered manager provided supportive leadership with effective quality assurance systems, though two medicine administration incidents were not initially reported to the CQC as required.