Routes Healthcare Liverpool

Centrix Tate Suite 7, Unit 6, 24 Derby Road, Liverpool, L5 9PR

North West · Liverpool · domiciliary

Good

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Good
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2018-04-24GoodnewUnratedGoodRoutes Healthcare Liverpool received a Good overall rating because it provided effective, caring, and responsive domiciliary care with good leadership. However, the rating was limited to Good rather than Outstanding due to safety concerns around inconsistent call times and staff deployment that did not always meet people's individual needs.