Housing & Care 21 - Richmond Upon Thames
Regal House, 70 London Road, Twickenham, TW1 3QS
London · Richmond upon Thames · domiciliary
Good
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Good
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-04-27 | Good | new | Unrated→Good | Housing & Care 21 Richmond Upon Thames received a 'Good' rating across all five key questions because it demonstrated safe, effective, caring, responsive and well-led domiciliary care services. The agency maintained thorough safeguarding procedures, comprehensive staff training, detailed care planning, and strong leadership with a person-centred culture that respected people's dignity and promoted their independence through re-enablement support. |
| 2013-05-31 | Unrated | Unrated→Unrated | — | |
| 2012-07-25 | Unrated | Unrated→Unrated | — |