Home Instead Senior Care

14 Lansdowne Terrace, Newcastle Upon Tyne, NE3 1HN

North East · Newcastle upon Tyne · domiciliary

Outstanding

Key question ratings

Safe
Good
Caring
Outstanding
Well-led
Outstanding
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2021-01-14OutstandingnewUnratedOutstandingHome Instead Senior Care received an Outstanding rating because of exceptional leadership and a strong person-centred culture that prioritises people's wellbeing and dignity. The service demonstrated outstanding caring practices with highly trained and passionate staff, excellent communication, and continuous improvement initiatives, though some minor improvements were recommended in medicines management procedures.
2018-03-24UnratedUnratedUnrated
2016-01-06UnratedUnratedUnrated
2014-05-02UnratedUnratedUnrated
2013-06-15UnratedUnratedUnrated
2013-05-04UnratedUnratedUnrated