Qura Brain Injury Service
Knowledge Spa, Treliske, Truro, TR1 3HD
South West · Cornwall · domiciliary
Good
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Requires improvement
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-09-30 | Good | new | Unrated→Good | Qura Brain Injury Service received an overall 'Good' rating because it provided safe, effective, caring and responsive care to people with brain injury and neurological conditions. However, the 'Well-led' key question was rated 'Requires improvement' due to failures in the out-of-hours contact system, inconsistent communication with service users about complaints resolution, and insufficient gathering of feedback through surveys. |
| 2013-09-14 | Unrated | Unrated→Unrated | — |