United Home Care Limited
5 Doghurst Avenue, Harlington, Hayes, UB3 5BJ
London · Hillingdon · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-05-17 | Inadequate | new | Unrated→Inadequate | United Home Care Limited received an Inadequate overall rating due to critical failures in safe recruitment practices, medicine management, risk assessment, and governance systems. Despite positive feedback on caring attitudes and responsiveness to people's needs, the service had unsafe staffing deployments, inadequate staff training and induction, and lacked quality monitoring systems that would have identified these serious issues. |
| 2013-05-03 | Unrated | Unrated→Unrated | — |