Green Leaf 24Hr Care Services
Fort Bridgewood, Maidstone Road, Rochester, ME1 3DQ
South East · Medway · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-04-24 | Inadequate | new | Unrated→Inadequate | Green Leaf 24Hr Care Services received an Inadequate rating because the provider failed to implement basic safeguarding, risk management, and quality assurance systems. Serious breaches included unsafe recruitment practices, lack of staff training and supervision, inadequate medicines management, poor infection control, and failure to maintain accurate care records or monitor service quality. Despite individual staff members being caring, the provider's systemic failures meant people were at risk of avoidable harm. |