Shine Supported Living - South East

34 Lancaster Gardens, Herne Bay, CT6 6PU

South East · Kent · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Good
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2021-10-27InadequatenewUnratedInadequateThe service received an Inadequate rating because it failed to protect people from abuse and harm, with instances of safeguarding incidents not properly recorded or reported to local authorities. Critical shortfalls in staffing levels, staff training, and risk management meant people were at significant risk, and weak leadership oversight allowed these serious problems to persist despite previous inspection warnings. CQC cancelled the service's registration and ensured all people moved out.
2020-01-11UnratedUnratedUnrated
2018-11-28UnratedUnratedUnrated