Caremark (Welwyn & Hatfield)
Kennelwood House, Kennelwood Lane, Hatfield, AL10 0LG
East · Hertfordshire · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-09-14 | Inadequate | new | Unrated→Inadequate | The service received an Inadequate rating due to serious failures in safety, leadership and governance. People were exposed to avoidable harm through unsafe medicine management, missed and late visits, inadequate staffing levels, unsafe recruitment practices, and poor incident reporting. The lack of a registered manager, ineffective quality monitoring systems, and failure to act on identified concerns meant the service could not ensure people's safety or wellbeing. |
| 2015-06-29 | Unrated | Unrated→Unrated | — | |
| 2015-03-13 | Unrated | Unrated→Unrated | — | |
| 2013-10-10 | Unrated | Unrated→Unrated | — | |
| 2012-09-18 | Unrated | Unrated→Unrated | — |