Ambito Community Services South West

75-77 Cornwall Street, Plymouth, PL1 1NS

South West · Plymouth · domiciliary

Inadequate

Key question ratings

Safe
Requires improvement
Caring
Good
Well-led
Inadequate
Effective
Inadequate
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2023-06-23InadequatenewUnratedInadequateThe service received an Inadequate rating because it failed to provide safe, effective, and well-led care. Critical failures included unsafe staffing levels with excessive agency worker hours, inadequate care planning that didn't support people's independence, and governance failures that allowed potentially unlawful deprivation of liberty. The remote, institutional setting contradicted supported living principles and left people socially isolated.
2019-04-30UnratedUnratedUnrated