Total Care at Home
95 Moorland Road, Weston Super Mare, BS23 4HS
South West · North Somerset · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2017-11-08 | Inadequate | new | Unrated→Inadequate | Total Care at Home received an Inadequate rating because it failed to ensure people's safety through inadequate risk assessments and management plans, unsafe medicine administration practices, and incomplete recruitment checks. The service also lacked proper staff training and induction. Although staff were caring and respectful towards people, critical governance and leadership failures meant the provider's quality assurance systems did not identify serious shortfalls, and previous inspection improvements had not been implemented. |
| 2016-12-23 | Unrated | Unrated→Unrated | — | |
| 2016-01-22 | Unrated | Unrated→Unrated | — | |
| 2013-09-18 | Unrated | Unrated→Unrated | — |