Home Instead
Millennium House, New Street, Newport, TF10 7AX
West Midlands · Telford and Wrekin · domiciliary
Outstanding
Key question ratings
- Safe
- Good
- Caring
- Outstanding
- Well-led
- Outstanding
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-01-17 | Outstanding | new | Unrated→Outstanding | Home Instead received an Outstanding overall rating because it provides exceptionally caring, well-led domiciliary care that is genuinely person-centred. The service demonstrates outstanding leadership with a strong ethos of compassion, innovation in staff training and community engagement, and exceptional staff who consistently go above and beyond for the people they support. |
| 2017-06-23 | Unrated | Unrated→Unrated | — | |
| 2015-10-09 | Unrated | Unrated→Unrated | — | |
| 2013-10-04 | Unrated | Unrated→Unrated | — |