Bespoke Care At Home
1a Winterbourne, Wexham Street, Stoke Poges, Slough, SL3 6NT
South East · Buckinghamshire · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2023-06-02 | Inadequate | new | Unrated→Inadequate | Bespoke Care At Home received an Inadequate overall rating because it failed to ensure people's safety, with unsafe practices including illegal use of restraint, inadequate risk assessments, and ineffective safeguarding systems. The provider did not maintain safe recruitment procedures, had ineffective call monitoring systems leading to staffing deployment issues, and lacked the leadership and governance structures needed to drive improvement despite being given time to address previous breaches. |
| 2022-10-01 | Unrated | Unrated→Unrated | — | |
| 2019-03-20 | Unrated | Unrated→Unrated | — |