Normanshire - Supported Living Services Ltd
2b, New Road, London, E4 8ET
London · Waltham Forest · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-10-24 | Inadequate | new | Unrated→Inadequate | The service received an Inadequate rating due to serious failures in safe staffing deployment and governance. Staff were rostered to work excessive hours without adequate rest breaks or were scheduled simultaneously across multiple locations, putting people at risk of harm. Additionally, the provider relocated the service without CQC authorisation and failed to identify these critical risks through their management systems. |
| 2018-12-21 | Unrated | Unrated→Unrated | — |