Pondsmead Care Home

Shepton Road, Oakhill, Bath, BA3 5HT

South West · Somerset · nursing

Inadequate

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Inadequate
Effective
Inadequate
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2015-09-18InadequatenewUnratedInadequatePondsmead Care Home received an Inadequate overall rating due to critical failures in leadership and governance, combined with significant gaps in staff training, supervision, and safeguarding procedures. The registered manager failed to report a potential abuse incident appropriately, did not ensure proper staff competency monitoring, and created a culture where staff felt unsupported and people did not feel engaged with management. Whilst some care practices were positive, fundamental regulatory breaches in recruitment, medicines management, and staff support meant people's safety and welfare could not be assured.
2014-01-21UnratedUnratedUnrated
2013-10-02UnratedUnratedUnrated
2013-05-09UnratedUnratedUnrated