Fairway Homecare Limited

1st Floor, 2 Duke Street, Sutton Coldfield, B72 1RJ

West Midlands · Birmingham · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2023-06-01InadequatenewUnratedInadequateFairway Homecare Limited received an Inadequate rating because it failed to keep people safe, with significant gaps in medication management, safeguarding processes, and risk assessment that put vulnerable people at risk of harm. The provider had not improved from previous inspection findings and lacked effective governance systems, quality assurance processes, and oversight to identify and address safety concerns. While some staff provided caring support and the new manager showed promise of improvements, systemic failures in leadership and operational controls meant people's fundamental safety and well-being could not be assured.
2019-07-30UnratedUnratedUnrated