Redspot Care Limited

151 Fairfax Drive, Westcliff-on-sea, SS0 9BQ

East · Southend-on-Sea · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2019-12-31InadequatenewUnratedInadequateRedspot Care Limited received an Inadequate overall rating because it failed to ensure people were safe, with multiple continued breaches of regulations from the previous inspection. Critical issues included unsafe recruitment practices, inadequate risk assessments, unsafe medicine management, persistent missed and late calls, poor complaints handling, and a lack of effective governance and quality assurance that failed to identify or address shortfalls.
2019-05-29UnratedUnratedUnrated