Care-D/UK
12 West Street, Southend-on-sea, SS2 6HJ
East · Southend-on-Sea · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-06-22 | Inadequate | new | Unrated→Inadequate | Care-D/UK received an Inadequate rating because the service failed to ensure people's safety and wellbeing through persistent systemic failures. Staffing levels were insufficient and poorly deployed, resulting in widespread missed, late and rushed visits that directly harmed people's care outcomes. Leadership and governance were inadequate, with the provider failing to learn from the previous inspection and continuing to breach multiple regulations around safe care, safeguarding, recruitment and dignity. |
| 2021-01-16 | Unrated | Unrated→Unrated | — |