PCHCS
56 Oakley Road, Luton, LU4 9PU
East · Luton · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-09-18 | Inadequate | new | Unrated→Inadequate | PCHCS received an inadequate rating across all five key questions because the service systematically failed to provide safe, effective, and dignified care. People did not receive visits on time or for the agreed duration, staff lacked adequate training and safeguarding knowledge, care plans were poorly developed, and management failed to identify or address serious concerns, resulting in the provider's registration being cancelled. |
| 2016-07-30 | Unrated | Unrated→Unrated | — |